Shipping policy
Last updated: August 3, 2026
Thank you for shopping with Zagovo.
We're committed to delivering your order as quickly and reliably as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.
Please note that orders are not processed on weekends or public holidays.
Estimated Delivery Time
United States
Most orders are delivered within 8–12 business days.
Please note that delivery times are estimates and may vary depending on your location and external shipping conditions.
Order Tracking
Once your order has been shipped, you'll receive a tracking number by email.
Please allow up to 48 hours for tracking information to become available after shipment.
Shipping Delays
Although we do our best to deliver every order on time, Zagovo is not responsible for shipping delays caused by:
- Shipping carriers
- Customs inspections or clearance
- Severe weather conditions
- Holidays
- Incorrect shipping information provided by the customer
- Other circumstances beyond our reasonable control
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
If you notice an error in your shipping information, contact us as soon as possible.
While we'll do our best to help, we cannot guarantee changes once an order has entered processing or has already been shipped.
Lost or Stolen Packages
If your tracking information shows that your order has been delivered but you have not received it, we recommend first contacting the shipping carrier.
If you still need assistance, please contact us and we'll do our best to help investigate the issue.
Contact Us
If you have any questions regarding your order or shipping, please contact us.
Email:
shopzagovo@outlook.com
Business Location:
Nova Zagora, 8900
Bulgaria
Customer Support
Monday – Friday
Response Time:
Within 24 business hours.